Email F.A.Q.

Why is WISPWest.net removing their email service?
WISPWest.net started offering email service when it first became an Internet Service Provider (ISP), which was common for ISPs to do and at the time there were no other viable options. As the industry has progressed, particularly within the last 6-8 years, many companies have begun offering free email services and they’ve grown to be very good at it. We have now reached the decision to shift our resources emphasizing our primary services (Internet) and to help our current email customer’s transition to an alternative email solution.

Is my email address going away?
Yes. If you have an email address that ends in @wispwest.net, it will go away on 9/1/2017 unless you call 406-222-5454 prior to that date and request to keep it at a cost of $9.95/month.

How long will I have to complete the transition from WISPWest.net’s email service to an alternate provider?
You will have until 11:59PM on 8/30/2017 to shift your accounts to an alternate email provider.

How long will my emails remain on the WISPWest.net servers?
You will have until 11:59PM on 9/30/2017 to recover any emails from WISPWest.net’s email servers.

What are some reliable alternative email providers?
Our Help Desk recommends Google’s Gmail as a primary email service. They offer many additional services, such as cloud storage space, Google Plus, and the Google Online office productivity suite. If you have an Android-based smart phone, you likely already have a Google account that could be used for Gmail.

Similarly, Microsoft’s free email services (accessible through www.hotmail.com, www.live.com, or www.outlook.com) are also good choices. If you use a Windows 8 or 10 computer, you may already have an Outlook/Microsoft Live account that you use to log into your computer.

Aside from the major two listed above, AOL Mail is still available at mail.aol.com and Yahoo Mail continues to be popular at mail.yahoo.com.

How do I let people know what my new email address is?
Besides emailing all your contacts the updated email address, you can include your updated information in your emails signature. Visit our email support page for more info on how to set this up.

I use a mail client such as Microsoft Outlook 2013, Windows Live Mail, or Thunderbird at home, will I need to change my settings to use my new email account?
You will need to add your new email account to the home client. Visit our email support page for more info on how to set this up.

What about my phone/tablet email?
Like your home email client, your phone’s email app will also need to be reconfigured. Visit our email support page for more info on how to set this up.

I don’t feel like sitting through a phone call for my email, can I set it up on my computer by myself?
You certainly can! Here are some guides for common email clients:

Are there any guides for setting up email accounts on my phone/tablet?
There sure are! Below are some guides for setting up email on Android, Apple, Windows, and Kindle mobile devices:

Can I move my contacts on my computer from my old email to my new email?
You sure can! Below are some guides on how to do exactly that!

What about on my phone/tablet?
Contacts stored within your phone/tablet are local to the entire device. This means that all email accounts found on your phone/tablet will share contacts once they are entered!